SAFETY AND SECURITY
“Hindsight is wonderful, but foresight is better, especially when saving the world’s future citizens.”
Schools are meant to be safe places for children, and they are an essential part of their lives and are meant to raise them to be the best version they can be. To safeguard safety and security Modern Generation Private School has emergency and safety plans in place because we believe every student deserves a learning environment that is safe, challenging and exciting. We are committed to making our school safe and secure. Following are our primary focus to ensure student and staff safety on our premises:
- Conduct School Risk Assessments for danger and hazards;
- Supervise Entry and Exit procedures of students/visitors;
- Conduct anti-bullying security foot patrols;
- Inspect School Environment and Infrastructure;
- Inspect School Bus;
- Inspect Students’ Bags for Dangerous Items;
- Deploy Fire Safety and Protection;
- Deploy Emergency Response Plans and Evacuation Drills;
SOCIAL WELFARE OFFICER
As Social Welfare Officers at MGPS, we are dedicated to providing social support, care and attention to the different needs of our students. We work with families to address learning barriers and strengthen our students’ safety net. Our primary focus is to
- Assisting the child in understanding and accepting self and others;
- Helping children develop social-emotional skills;
- Assisting teachers with classroom management;
- Providing crisis intervention;
- Assistance in self-conflicts and anger management;
- Helping the child develop appropriate social interaction skills;
- Working with parents to facilitate their support in their children’s school adjustment;
- Counselling (group, individual and family)
The welfare of our students is always one of our top priorities, and we are committed to this priority through our guiding principles, code of conduct and values.
“MGPS Cares about our Students’ Emotional Well-being”
SPECIALIST – LEARNING DIFFICULTIES
A learning difficulty is a condition that can cause a child to experience problems in a traditional classroom learning environment. The child may face challenges in developing literacy skills and maths, which can also affect memory, ability to focus, and processing of certain information forms. Difficulties in learning do not affect general intelligence (IQ).
We at MGPS take extra care to carry out a particular diagnostic test of our students who score below average academic results to identify the root cause of their performance, whether it is a learning disability or a learning difficulty. Special learning programs are designed to meet students’ needs and help them achieve academic goals.
CUSTOMER SERVICE AND COMPLAINT HANDLLING
MGPS customer service and complaint handling department is dedicated to providing the highest level of service possible. Our team is knowledgeable, friendly, and focused on providing a positive students’ and parent’s experience. We strive to respond to all inquiries and complaints quickly, efficiently, and fairly.
We have a variety of mechanisms in place to ensure that our parents’ and students’ needs are met. We also have an online portal that allows stakeholders to submit complaints and inquiries, and track the progress of their issues.
When dealing with complaints, our team takes each issue seriously and works to resolve it quickly and fairly. We strive to understand the stakeholders’, parent’s and students’ perspective and take into account their individual needs. We provide clear, timely communication to keep customers informed throughout the process.
We also take proactive steps to ensure that all complaint handling interactions are positive. We have a system in place to monitor customer feedback and use it to improve our processes over time. We take pride in our work and strive to ensure that all customers walk away satisfied.
HEALTH, SAFETY AND ENVIRONMENT
MGPS has a dedicated Health, Safety, and Environment (HSE) department to ensure the well-being of students and staff. We take full responsibility for promoting and maintaining a healthy, safe, and sustainable learning environment.
We put in place rules and regulations to protect the health and safety of everyone in the school. This includes policies on the use of personal protective equipment, hazardous materials, fire safety, and emergency management. We also monitor the quality of the environment in the school, ensuring that air and water pollution levels are kept within acceptable levels.
We work with other departments to promote a healthy lifestyle for students and staff. We also ensure that the school grounds and buildings are maintained and inspected. Health, safety & Environment is an important part of MGPS.
SCHOOL COUNSELING SERVICES
The counseling psychologist is an essential part of our school’s support team. This individual is trained to help students and staff members better manage stress, cope with mental health issues, and develop healthy habits. Through individual and group therapy sessions, the psychologist works to create a safe and supportive environment for students and staff.
We as a team help students and staff members understand their emotions, make informed decisions, and find ways to better cope with their issues. We work with school administrators to create programs that foster a positive school environment and promote mental wellness. We also provide psycho education, run workshops, and develop school-wide initiatives that promote healthy behaviors.
The counseling psychologist at MGPS is an invaluable resource for our students and staff.
LEARNING AND DEVELOPMENT
MGPS Learning and Development Training Department (L&D) is dedicated to helping staff reach their full potential and excel in their roles. L&D provides a variety of resources and training opportunities to help staff stay up to date on the latest trends and techniques in their field.
The Learning and Development department is committed to helping staff expand their skills and knowledge in order to perform at their highest potential. They strive to create an environment of learning and growth in order to ensure the school’s success.
HEALTH CARE OFFICER
“He who has health has hope, and he who has hope has everything.”
A student’s health is directly related to their ability to learn, and children with health problems often have difficulties retaining focus in the classroom. As Health and Hygiene Officers at MGPS, we provide immediate health care whenever needed and extend maximum support to our students.
At MGPS, we ensure that our students receive immediate first aid treatment during any injuries or minor ailments throughout the day at school. We make all efforts to address any medical or health needs immediately which can arise whilst students are in school, and we do that closely with Parents and the Local Health Centre guidance.